About practically fractional

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I have spent three decades inside enterprise software, scaling delivery organizations, leading customer success functions, and helping high-growth companies navigate the transition from startup chaos to enterprise-ready operations. I've worked at both ends of the market: large enterprises where process and discipline were table stakes, and early-stage companies where speed and pragmatism were survival skills. That combination is rare, and it's exactly what growth-stage SaaS companies need when post-sales starts to break.

The G2ER™ framework was built from that experience. A structured but pragmatic approach to stabilizing and scaling post-sales at the exact moment companies need it most. Today, Practically Fractional works with a small number of SaaS companies at a time, bringing senior-level CS leadership and AI-augmented operating systems to teams that aren't ready for a full-time hire but can't afford to keep losing revenue they've already won.

Based in Alpharetta, GA. Working with SaaS companies across North America.